Privacy policy
Last updated: 09/15/2026
Northea ("we," "us," "our") operates the website trynorthea.com. This policy explains how we collect, use, and protect your personal information, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), as well as the requirements of our partners Shopify and Stripe.
Information we collect
• Identifying information: name, email address, shipping and billing address, phone number.
• Payment information: processed securely and directly by our payment processors (Shopify Payments, Stripe). Northea never stores your credit card numbers.
• Technical information: IP address, browser type, pages visited, cookies, via Shopify and analytics tools (e.g., Meta Pixel, Google Analytics).
How we use your information
We use your information to: process your orders, communicate with you (confirmations, tracking, customer support), improve our website and products, and, with your consent, send you promotional offers.
Sharing your information
Your information may be shared with:
• Shopify Inc., our e-commerce hosting platform;
• Stripe Inc., for secure payment processing;
• our shipping carriers, to fulfill your order;
• advertising tools (Meta/Facebook), for marketing purposes, where you have consented.
We never sell your personal information to third parties.
Cookies
Our site uses cookies to improve your experience, remember your cart, and measure the performance of our advertising campaigns. You can disable cookies in your browser settings.
Data retention
Your information is kept for as long as necessary to fulfill the purposes described above or to meet our legal obligations.
Your rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at contact@trynorthea.com.
Security
We use SSL encryption and the secure infrastructure of Shopify and Stripe to protect your data.
Contact
For any questions about this policy: contact@trynorthea.com